This Privacy Policy outlines how Bay State Plumbing & Heating Supply Co. Inc. collects, uses, and protects the information you provide through our website and credit application process.
We are a family-owned and operated business located at 15 Mill Street, Springfield MA 01108.
1. Information We Collect
To facilitate business accounts and credit applications, we collect several types of personal and professional information:
- Business Details: Legal business name, address, phone number, fax number, and cell phone number.
- Ownership Information: Names and titles of owners or officers, home phone numbers, and Social Security numbers.
- Legal Structure: Whether your business is a corporation, partnership, or proprietorship, as well as the date the business started and the year of incorporation.
- Financial & Trade Data: Monthly credit requested, bank references (including account numbers and types), and trade references.
- Tax Documentation: Information regarding state sales tax status (exempt or non-exempt) and any attached tax-exempt certificates.
- Contact Preferences: Email addresses and preferences for receiving invoices via fax.
2. How We Use Your Information
The information collected is used for the following purposes:
- Credit Evaluation: To verify your identity and financial history for the purpose of obtaining credit.
- Account Management: To maintain your professional account, process orders for plumbing, heating, and industrial supplies, and manage monthly credit.
- Billing and Collections: To charge interest (1.5% per month) on unpaid balances and, if necessary, refer accounts to collection agencies or attorneys.
- Communication: To send invoices and contact you regarding your account or orders.
3. Information Sharing and Disclosure
We do not sell your personal information. However, by submitting a credit application, you acknowledge that we may:
- Verify References: Contact the bank and trade references provided to evaluate your creditworthiness.
- Legal & Collection Purposes: Share information with attorneys or collection agencies in the event of a default to recover unpaid amounts and collection costs.
- Personal Guarantee: Use provided information to enforce personal guarantees for merchandise delivered.
4. Security of Your Information
We are committed to ensuring that the information you provide—including sensitive data like Social Security numbers—is handled with the best of our knowledge for accuracy and completeness as of the date of application.
5. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Bay State Plumbing & Heating Supply Co. Inc. 15 Mill Street
Springfield, MA 01108
Phone: (413) 733-6696
Fax: (413) 733-1526
Website: www.baystateplumbingsupply.com