Get in touch
Talk to the counter
Call, stop by, or send a quick message. We answer the phone during business hours — the same staff who can quote your job.
Quick answers
- How fast do you turn around quotes?
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Most quotes go out within two hours during business hours. After-hours requests are processed first thing the next morning.
- Do you have walk-in counter pickup?
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Yes. Counter pickup is open during business hours. For stocked items, expect to be in and out within 30 minutes most days.
- Do you offer trade accounts?
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Yes. Net-30 accounts are available for credentialed contractors. Open an account →
- What’s your service area?
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Western Massachusetts and Northern Connecticut. Springfield, Westfield, Holyoke, Chicopee, Agawam, Longmeadow, West Springfield, Northampton, Amherst, Greenfield, Pittsfield, and surrounding towns. Full service area →
- Do you do residential or commercial?
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Both. Our anchor lines (Lochinvar boilers and water heaters, Watts valves, Webstone isolation, Taco circulators) cover residential and light commercial. For larger commercial work, call — we’ll route you to the right counter staff.