You guys consistently do the little things that make my job easier in the field. You go above and beyond which is why I keep coming back.
I've been coming to Bay State for over 20 years and it is simply the great service and technical knowledge that keeps me coming back. The experienced counter sales staff have been so important in the success for my business.
Your company is awesome!!! Every time I walk into our master bathroom and notice the Vanity, Sink and Faucets, etc that I received from you, I am amazed once again about your outstanding service! It is so reassuring to know that there are still companies who actually do what they promise and who put the customer first! Thanks again for your terrific prices, quality, and service!.
We wanted to tell you how pleased we are with the Kohler Products we purchased for our new bathroom. It's local companies like yours that really make us feel good about our community and its future. You have great pricing, an amazing selection of products, and wonderful customer service. The only downfall is that we didn't find your store sooner. Thank you and keep doing what you're doing. We look forward to doing business with your company again, and we'll refer all of our friends and family.
This is my third experience using Bay State's Kitchen and Bath showroom for a remodeling project since last year. It has truly been a pleasure working with the great showroom consultants and the service has been fantastic. You have a great store and great people. Keep up the good work.
April provided me help and the information I needed...I look forward to doing all my Kitchen & Bath related business with you in the future...I will refer anyone.
Thank you for stocking so many hard to find items. You have always had such a large selection of products that I can rely on to be successful every day in the field. As a service plumber, thanks again for your companies attention to detail and for allowing me to get the job done right and done quickly.
I want to thank you for your super fast delivery - what unbelievable service. I placed an order last Thursday afternoon with 2 showers, 2 tubs , 4 toilets, supplies and the complete order was delivered first thing 6:30am the next morning. Thank you, thank you, thank you.